Privacy Policy

[Data controller] This document (“Privacy Policy”) describes how RESPO.VISION spółka z ograniczoną odpowiedzialnością   (“We/Controller“) processes personal data (“Data“), of individuals using the services provided (“You“), including within the website respo.vision (the “Website“). 

[We care about your privacy] Every time we access your Data, we make sure that it is processed in accordance with applicable law and with the highest standards of privacy and security. First and foremost, we process your Data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation). We use strict technical and organizational measures to protect all the Data we process against loss, destruction, or unauthorized access by third parties. 

[How to contact us] If you have any questions or comments about the protection of your data or if you wish to exercise your rights under the GDPR, please contact the Controller by sending an email to: contact@respo.vision. 

[Data that we collect from you] We may collect the following categories of Data from you, including, but not limited to: contact data such as your name, surname, address, e-mail, telephone number; payment (transaction) data – i.e. data related to payments made when using our services; history of performed transactions.

[Data we obtain automatically] Our Site, when you use it, may collect certain Data automatically. We may obtain information by automated means, such as browser cookies, pixels, web server logs, web beacons, and other technologies. The information we collect in this manner may include: (a) Data about your device, including MAC address, IP address, log information, device model, hardware model, IMEI number, serial number, subscription information, device settings, connections to other devices, mobile network operator, browser characteristics application usage information, sales code, access code, current software version, MNC, subscription information, and random, non-persistent and re-settable device identifiers such as Personalized Service Identifier (or PSID), and advertising identifiers including Google Ads ID; (b) Data about your use of the Site, including Clickstream Data, your interactions with the Site (such as web pages visited, search terms and applications and features used), the pages that led or referred you to the Site, the date and time of your use of the Site; and your use of third-party websites, applications and features that are linked to Our Services; (c) Data about your use of third-party websites, applications and features that are linked to Our Services. 

[Purposes and legal basis of data processing]. 

• Provision of Services. We use your Data to provide services to you, as well as to accept or make related payments or to contact you in this regard. The legal basis for the processing is the necessity for the performance of a contract to which you are a party (Article 6(1)(b) GDPR). The retention period for such data processing lasts until the statute of limitations for claims arising from services provided to you.  
• Processing your requests. We will process your Data to respond to your requests or complaints. The legal basis for the processing is the legitimate interest of the controller (Article 6(1)(f) GDPR). This legitimate interest is to enable us to properly handle your complaint. The retention period for such processing lasts until the statute of limitations for claims arising from your requests or complaints. 
• Processing your requests. We will process your Data to respond to your requests or complaints. The legal basis for the processing is the legitimate interest of the controller (Article 6(1)(f) GDPR). This legitimate interest is to enable us to properly handle your request. The retention period for such processing lasts until the statute of limitations for claims arising from your requests. 
• Contact. We use your data to communicate with you through various channels. The legal basis for processing your data is the legitimate interest of the controller (Article 6(1)(f) GDPR). This legitimate interest is to ensure proper communication with you. The retention period for such data processing lasts until you object to the processing, in any case no longer than 5 years. 
• Website analysis and personalization. We use your Data to personalize content and analyze the Site and web traffic. For this purpose, we use cookies. The legal basis for the processing is the legitimate interest of the Controller (Article 6(1)(f) RODO), consisting of the analysis of user activity in order to optimize the services provided. The storage period for such data lasts until you successfully object to their processing, but no longer than is necessary for the purposes of such processing.
• Newsletter. We may use your Data to conduct marketing activities for the Controller’s services, which include sending a newsletter (if you consent to send commercial information electronically). The legal basis for data processing is the Controller’s legitimate interest in direct marketing of our services (Article 6(1)(f) GDPR). The storage period for such data lasts until an effective objection is raised, but no longer than is necessary for the purposes of such processing.

[Voluntary Provision of Data] Provision of Data is voluntary. However, without receiving the necessary Data, we may not be able to perform some of the activities that you have requested. Without the Data necessary to commence the provision of services, we cannot provide those services to you – the provision of the Data is therefore a condition of entering into a contract with us. 

[Recipients of Data] In some situations we may need to share your Data with third parties such as: (a) third-party service providers – we employ other companies and individuals to perform tasks on our behalf. Examples include providing marketing support or accounting services. Such third-party service providers have access to your data to the extent necessary to perform their functions, but may not use it for other purposes. In addition, they must process your Personal Data in accordance with the provisions of their data processing agreements and applicable data protection laws; (b) public authorities, in connection with their legal proceedings under relevant legislation. 

[Transfers to countries outside of the EEA] We do not and do not plan to transfer Data of users originating in the European Economic Area to countries outside of this area.

[Your rights] You have a number of rights in relation to our processing of your Data, which you can request by contacting us by email at contact@respo.vision. When contacting us, please remember to provide us with your contact details and preferred form of contact. This will allow us to respond to your questions and requests more efficiently.

These rights are: the right to access your Data, including to obtain copies of the Data, right to demand rectification of Data, right to Data deletion (“right to be forgotten”), right to restrict processing of your Data, right to withdraw consent – in the scope, in which your Data are processed under consent. Remember that withdrawal of a consent does not affect legitimacy of data processing under a consent before it is withdrawn, right to transfer Data, right to object to Data processing. If you believe that our processing of your Data violates the law, you can lodge a complaint with the Polish President of the Office for Personal Data Protection (Prezes Urzędu Ochrony Danych Osobowych). You can find more information on how to lodge a complaint here

[Automated decision taking]. We do not take any decisions by automated means, including by profiling.

[Cookies] This website uses cookies. Cookies are small text files that are placed on your computer by websites you visit. They are commonly used to make online services work better or more efficiently. The use of cookies is currently a market standard. Cookies may come from us (“first party cookies”) or from third parties whose services we use (“third party cookies”). Certain information stored in cookies (e.g. relating to your preferences), especially when combined with other information about you, may be treated as personal data. Personal data collected through cookies may only be processed for the purpose of performing certain functionalities for you. This data is encrypted in such a way that it cannot be accessed by unauthorized persons. Some functionalities may not work properly if cookies are disabled. To find out what cookies we use on our website and how long they are stored, click here. 

[Purposes] We may use information collected through cookie technology for, among other things, the following purposes: (a) remembering information about user, so that you do not have to re-enter it, (b) understanding how you use and interact with the Site so that we can tailor the Site to your preferences, (c) managing and measuring the usability of the Site, (d) making our communications more effective, and (e) improving our services. 

[Cookie Management] You can change your cookie settings via the cookie consent manager on our website or your browser settings. Most web browsers are configured to automatically accept cookies. However, you can change your browser settings so that cookies are blocked – in full or in part, e.g. to block third-party cookies, or so that you receive a message each time cookies are sent to your device. Guidance on how to control cookies in popular browsers can be found below. Google Chrome Mozilla Firefox MacOS Safari Microsoft Edge. More information can be found at: http://www.aboutcookies.org/ or http://www.cookiecentral.com/faq/.

[Current version of Privacy Policy] The Privacy Policy provides up-to-date information about our processing of your Data.